1. Acceptance
These Terms of Use (“Terms”) are an agreement between you and Darksy OÜ, a private limited company incorporated in Estonia — “we”, “us”, “our”. They govern your use of the Android application “Followers - Unfollowers report” (the “App”) and the website unfollower.net (together, the “Service”). By installing or using the App you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
2. The Service
The App builds analytics about Instagram profiles — follower changes, inactive (“ghost”) followers, engagement and content statistics — exclusively from publicly available profile data. You provide a username; the App never requests, receives or stores Instagram passwords.
The App is an independent product. It is not affiliated with, endorsed by or sponsored by Instagram or Meta. Instagram is a trademark of Meta Platforms, Inc.
3. Your account
An account in the App is created from the Instagram username you enter. You are responsible for entering a username you are entitled to analyse and for your use of the results. Logging out clears data on your device; server-side deletion is described on the data deletion page.
4. Subscriptions & billing
- Premium features are available through an auto-renewable subscription purchased via Google Play: weekly, monthly or yearly, in variants with and without a 3-day free trial.
- Payment is charged to your Google Play account at confirmation of purchase. If a plan includes a free trial, the charge occurs when the trial ends, unless you cancel at least 24 hours before it does.
- Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
- Manage or cancel your subscription anytime in Google Play → Payments & subscriptions → Subscriptions. Uninstalling the App does not cancel a subscription.
- Refunds are handled according to Google Play’s refund policies. Prices may vary by region and can change; changes never apply retroactively to a paid period.
- EU/EEA consumers: you normally have a 14-day right of withdrawal for digital services. By starting a subscription or trial you request immediate performance of the Service; once performance has begun, the statutory withdrawal right may be limited accordingly, and refunds are processed through Google Play. Your mandatory consumer rights remain unaffected.
5. Acceptable use
You agree not to:
- use the Service in violation of applicable law or third-party rights, including Instagram’s terms applicable to you;
- use the analytics to harass, stalk, threaten or harm any person;
- attempt to gain access to non-public data, other users’ accounts or our infrastructure;
- reverse engineer, resell, scrape or programmatically extract the Service or its data;
- circumvent subscription checks or usage limits (for example, monthly search-check limits).
6. Intellectual property
The App, the website, their design, code and content are our property or licensed to us and are protected by law. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on your Android device for its intended purpose. Public Instagram data displayed in reports belongs to its respective owners.
7. Data & accuracy
Reports are built from snapshots of public data taken at scan time. Follower counts and engagement metrics change constantly, and public sources can be delayed, cached or incomplete. The Service therefore provides analytics “as observed” — we do not guarantee that any figure is complete, current or error-free, and reports should not be your sole basis for business decisions.
8. Disclaimers
The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, timely or error-free, or that it will remain compatible with changes in public data availability.
9. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or goodwill, arising from your use of the Service. Our total aggregate liability for any claim is limited to the amount you paid us through the Service in the 12 months before the claim arose.
10. Termination
You may stop using the Service at any time; data deletion is available as described on the data deletion page. We may suspend or terminate access that violates these Terms or harms the Service, its users or third parties.
11. Changes
We may update these Terms as the Service evolves. Material changes will be announced in the App or on this page; continued use after changes take effect constitutes acceptance. The effective date above always reflects the current version.
12. Governing law & disputes
These Terms are governed by the laws of the Republic of Estonia. If you are a consumer residing in the EU/EEA, you additionally keep the protection of the mandatory consumer-law provisions of your country of residence, and you may bring proceedings in your local courts where that law allows it. All other disputes are subject to the jurisdiction of Harju County Court, Tallinn, Estonia.
Before any formal step, write to us — most issues are resolved by support within a few days.
13. Contact
Darksy OÜ
support@unfollower.net