Followers Report unfollowers & insights
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Delete your data

Followers - Unfollowers report by Darksy OÜ · delete in the app instantly, or by e-mail within 30 days

1. Delete your account in the app

You can delete everything we store about your account yourself, without contacting support:

  1. Open the App and go to Settings.
  2. Tap Delete My Data.
  3. Read the confirmation and tap Delete.

Deletion happens immediately on our server. The App then signs you out and shows “Your data has been deleted”. No e-mail, password or verification is needed: the App deletes the data of the Instagram username you are signed in with.

This works in version 1.6.3 or later. If your App opens this page instead of a confirmation dialog, update it from Google Play or use the e-mail route in section 5.

If the App shows “Sync in progress”, a data update for your account is still running; wait a minute and tap Delete again. If you have no connection, the App offers to send the request by e-mail instead.

2. What gets deleted

When you delete your account, in the app or by e-mail, we remove in one operation:

  • Your account record on our backend: the Instagram username you registered with and the date tracking started.
  • Audience snapshots: the stored lists of followers and followings used to compare scans, including all history of new and lost followers.
  • Scan history and cached engagement and content analytics linked to the account, including statistics of our own API usage for it.
  • Local data on your device for that account: the App signs you out and clears the account’s cached data.

Deleted data is not recoverable. Residual copies in encrypted backups are purged on the backup rotation cycle, within 30 days.

What is kept

  • Your Google Play subscription is not affected. It is tied to your Google account, not to the Instagram username, and continues to work if you sign in again.
  • Search quota records: the monthly quota for checking other profiles is tied to your subscription, not to your account, so it is kept. Your username is removed from these records when your account is deleted.
  • Analytics identifiers (an internal UUID and the advertising ID) held by our analytics and crash-reporting processors are not deleted automatically. Request their deletion by e-mail, see section 5.

3. What happens if you sign in again

Deleting your account does not block you from using the App. If you sign in with the same username later, a new account is created from scratch: tracking starts again from that day, and the previous history of new and lost followers is not restored.

4. Log Out is not deletion

Log Out in Settings only switches accounts. It clears the App’s local data but keeps your server-side record, the username and the audience snapshots, so that you can sign back in later and keep your history. If you want the server-side data gone, use Delete My Data.

5. Request deletion by e-mail

Use e-mail if you no longer have the App installed, if you cannot update it, or if you also want analytics identifiers removed. Send an e-mail to support@unfollower.net with the subject Delete my data and include:

  • the Instagram username you used in the App;
  • a note if you want analytics identifiers deleted as well. We forward such requests to our processors (Mixpanel, Yandex AppMetrica, AppsFlyer, Apphud, Google Analytics for Firebase, and Sentry where active).

We may ask a clarifying question to make sure the request refers to the right account; we never ask for your Instagram password. E-mail requests are completed within 30 days of receipt, usually much faster, and you get a confirmation e-mail when it is done.

6. If you don’t use the App

The App analyses publicly available profile data, so your public username, display name or avatar may appear in someone else’s report, for example if you follow a profile that was scanned. You do not need to be an App user to request removal: e-mail support@unfollower.net with the subject Third-party data removal and your username, and we will remove your data from our stored snapshots within the same 30-day window.

7. What we can’t delete

  • Google Play billing records are held by Google under its own policies; manage them via your Google account.
  • Your public Instagram profile itself: we don’t control Instagram; deleting data from our Service does not change what is publicly visible on Instagram.
  • Records we are legally required to keep (for example related to fraud prevention or accounting), retained only as long as the law requires.

Details on how data is collected and processed are in the Privacy Policy.